Nodus started life as a Kickstarter project back in 2013, and after achieving their funding target (and more) with over 1,000 backers, the Access Case by Nodus was born. As soon as the production side of things had been sorted, Jack and Alex turned their attention on how they were to distribute their products to their loyal supporters. With the prospect of finding suitable storage and space for pick and pack, outsourcing their fulfilment became their preferred option.
After a search for a suitable fulfilment partner, Nodus chose Core Fulfilment to distribute their initial rewards, and integrate into their Shopify store. Client Q&A: Hear it from our clients: Nodus >
"The service provided by Core Fulfilment has also made the front-end of the business much more efficient and professional, and customers are giving positive feedback about the service they’re receiving".
Heating Master is a Nottingham-based company specialising in underfloor heating products, which include insulation boards, heating mats and accessories. Established in 2013, Heating Master is a relatively small company, but is already considered one of the UK's leading suppliers. Sales are growing rapidly, with over half generated via online channels, which includes their own website, eBay and Amazon.
Heating Master started working with Core Fulfilment very early on, as they were keen to ensure their order fulfilment was done professionally, as customer satisfaction was their number one priority.
"Outsourcing to Core Fulfilment is already paying off, with many of our customers becoming long-term clients. They also provide customer service, which is something we would like to start using in the future".
D2C Trading is a retailer of collectable toys and games, selling on the marketplaces of eBay and Amazon. As a start-up in 2013, D2C were keen to work with a fulfilment partner who understood the requirements of selling via the online marketplaces, and also had a system which integrated into these platforms.
Core Fulfilment provide a fully managed marketplace fulfilment service for D2C, ensuring that every aspect of the customers buying experience is controlled, even down to managing their seller central account and customer service.
"Core Fulfilment understand our needs as marketplace traders, and carefully manage our business. It runs on auto-pilot for us, so we can focus on finding new products, whilst our customers needs are catered for. We have excellent customer feedback and our seller rating is over 95% on Amazon."
Ancestry the world’s largest genealogy website and Core Fulfilment has provided them with a range of fulfilment services for over ten years. Core Fulfilment provides a number of specific services, including handling and delivery of birth/marriage/death certificates to genealogy enthusiasts.
In addition we provide an efficient pick, pack and ship service delivering software packages to a wide range of Ancestry members, allowing them to build a detailed family tree at home.
“Core Fulfilment provide us with fantastic customer service, nothing is too much trouble for them. We have our own account manager and IT manager assigned to us from Core Fulfilment and they know our business as well as we do! They provide us with an all-round solution”.
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