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Helping you delight your customers

Our mission is to make what we do as simple as possible, yet getting order fulfilment right can be one of the biggest headaches for a growing online retailer. Being simple doesn’t mean it is easy to get right, however the harder we work in improving what we do, the more we delight your customers.

Core Fulfilment may be a relatively new name in the ecommerce fulfilment industry, but as Internet Logistics (our old name) we have over a decade of experience providing fulfilment services to leading brands such as Disney, WWF, Scholl, Optimum Nutrition, Guinness and Ancestry. Even though we work with larger brands we understand the needs of smaller retailers too, we don’t treat them any differently to our larger clients, we still provide the highest level of service, irrelevant of order volumes.

We also believe that things should be easy to understand, hence we are completely open about pricing and how we work. Let’s be honest, how much our service costs is going to be one of the first questions you ask us, so take a look at our pricing calculator to see how our pricing works. You will also notice that we reward increased volume with lower pricing, why not, because as you grow so do we, it’s a very simple model which benefits us both. We passionately believe we can help your business grow by helping you deliver the promise made to your customers, at the same time giving you the time to focus on making your business bigger and better than ever before.

Our customers put a huge amount of trust in us to look after their business, this is a responsibility we take very seriously. To us it’s not all about systems, although they do help makes things simpler and more efficient, for us, it’s all about people. If you are considering outsourcing your order fulfilment or just want to know more about us, come and visit us, have a look at our operation, and let’s talk about how we can help you grow your business.

Wishing you all the success with your online business.

  • Paul Burns, Director

  • Jeremy Vernon, Director

This is what Core Fulfilment looks like...

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    Delighting Customers

    Engage with your customers as if they were our own, treating them with respect and making them feel important and appreciated.

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    Happy People

    Support and encourage willingness to learn, and understand that it’s people, not systems which make the difference.

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    Trust

    Build trust with every customer, by listening carefully to understand their needs and desires.

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    Accountability

    Take responsibility for our actions, recognise if we get it wrong, and make every effort to put it right.

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    Open & Honest

    Create transparency in how we work and endeavour to do the right thing.

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    Commitment

    Deliver on our promises made to customers, whilst challenging the status quo.

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